Terms and Conditions
Payment and Cancellation
All prices are exclusive of VAT. Full payment must be received seven days prior to the date of travel, or at the time of booking if booking less than seven days in advance. Wedding bookings must be settled two weeks prior to the wedding date.
All card payments will be subject a 2% fee which will appear as Cadbury Cars on the client’s statement.
Your booking may be subject to additional charges at cost, to cover waiting time, car park charges, toll fees or congestion charges.
Any changes to the booking, including extra mileage, will be charged accordingly.
Bookings on Bank Holidays, Christmas Day and New Year’s Day may carry an additional charge. (Specified at time of booking, where applicable).
Cancellation within 48 hours of date of travel: Cadbury Cars will retain 50% of the monies paid.
Cancellation within 24 hours of date of travel: Cadbury Cars will keep 100% of the monies paid.
In the event of a passenger no-show, Cadbury Cars reserve the right to retain all monies paid.
Customer Use Conditions
We maintain a strict non-smoking policy in all vehicles.
We reserve the right to refuse to carry any passenger whom we consider is under the influence of alcohol or drugs or whose behaviour is inappropriate or threatening.
Cadbury Cars will not be held responsible or liable for any loss/damage to any personal belongings carried.
Any damage caused by the client to the interior and/or exterior of a vehicle will be charged accordingly – this includes any work needed to get the car back on the road.
Wedding Car Bookings
All prices are exclusive of VAT and wedding bookings must be settled in full two weeks prior to the day of travel/wedding date. Or at the time of booking if the booking is made less than seven days in advance of date of wedding.
Cancellation of wedding car booking within 3 months of wedding date: Cadbury Cars reserve the right to retain in full the deposit paid.
Cancellation of wedding car booking within two months of the wedding date: Cadbury Cars reserve to right to charge the customer the full hire amount.
We reserve the right to change your vehicle if necessary (such as in the unlikely event of a breakdown).
Our vehicle(s) and sub-contracted vehicles are fully insured for passenger and third-party claims.
General Terms and Conditions
We will always operate in accordance with road traffic laws, road conditions, traffic and the legal speed limits.
Our drivers will always select the best route, as indicated by GPS systems, unless otherwise instructed at the time of the booking.
We cannot accept responsibility for delays caused by circumstances out of our control such as road works, accidents or adverse weather conditions.
Occasionally we subcontract some of our work due to high demand.
We reserve the right to change your vehicle if necessary.
When you supply an email address it will be used for the purposes of the booking and confirmation. We will not share your email with any third party.
We may seek your explicit permission to contact you via email in the future.
Our data policies and procedures are GDPR compliant.
Nothing contained in these terms and conditions affect the client’s’ statutory rights.